Our Better Together online community forum was set up in 2018 to help Ambulance Victoria connect with our community, listen to your needs and expectations and to encourage people to participate and help save lives in an emergency.

Put simply, community feedback can help us improve our services for you and your community, and in turn, your participation in an emergency may help save someone’s life.

This is a pilot site that will help us assess whether community members find this a useful way to provide input and join the conversation. This online forum will be reviewed at the end of the year along with all of your feedback to help us shape the next phase of our community engagement.


There are two steps to join our online community:

  1. Click on the homepage link to 'Join our online community' and complete the form. This will enable us to email you with relevant news, information and opportunities to contribute.
  2. Once you're registered, you can click the 'Follow' button on any page of the Better Together forum to get email alerts about news and updates on the site that may be of interest to you.


Here are some of the ways you can get involved:

  • Attend a Community Discussion Forum with Ambulance Victoria. See the homepage for dates and Contact Us to register your interest in attending.
  • Share your thoughts and ideas via: Have your say.
  • Request Ambulance Victoria to meet with your community group. Contact your local branch or register your interest via Contact Us.
  • Provide us with general feedback as a community member or on behalf of a community group via Let's chat (NOTE - if you have positive or negative feedback about a recent patient experience with Ambulance Victoria, information on how to do so is provided on the Contact Us page.)

Hearing from you about how you would prefer to have your say and participate will help us continually improve the ways we communicate and engage with our communities.


Ambulance Victoria operates as part of our local communities and there are numerous ways that community members and groups can participate to support emergency health care in their community.

Here are some of the ways you can participate: